1. Acceptance of Terms
By accessing and using the Truck Dispatch Experts website (truckdispatchexperts.com), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.
2. Description of Services
Truck Dispatch Experts provides truck dispatch services, including load searching, rate negotiation, paperwork handling, and broker coordination for owner-operators and carriers with active MC authority. Specific service terms are agreed upon separately between the carrier and Truck Dispatch Experts.
3. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Maintain a valid MC authority and required insurance
- Comply with all applicable federal, state, and local regulations
- Not use our website for any unlawful purpose
- Not attempt to interfere with the proper operation of our website
4. Intellectual Property
All content on this website, including text, graphics, logos, tools, and software, is the property of Truck Dispatch Experts and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without written permission.
5. Disclaimer of Warranties
Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific load availability, rates, or revenue outcomes. Market conditions, seasonal fluctuations, and other factors affect freight availability and pricing.
6. Limitation of Liability
Truck Dispatch Experts shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability shall not exceed the fees paid by you in the preceding 12 months.
7. Website Tools & Calculators
The tools and calculators provided on our website (including IFTA, cost-per-mile, fuel cost, and deadhead calculators) are for informational and estimation purposes only. They should not be used as a substitute for professional financial or tax advice. Results are approximate and may not reflect actual costs or obligations.
8. Termination
Either party may terminate the dispatch service relationship at any time with written notice. There are no long-term contracts or cancellation fees. Upon termination:
- Any outstanding dispatch fees for loads already booked remain payable
- We will complete dispatch for any loads currently in transit
- You may request deletion of your personal data per our Privacy Policy
9. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised terms.
10. Governing Law
These Terms of Service are governed by the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Kent County, Delaware.
11. Contact
For questions about these Terms of Service, contact us at:
Truck Dispatch Experts
1111B S Governors Ave, STE 48405, Dover, DE 19904
Phone: (682) 978-8641
Email: [email protected]